The Downtown Hive

Thank you for your feedback, Tarush, and we’re sorry your stay did not meet expectations. We apologize for the bathroom listing discrepancy and for the garbage and linens present at check-in, especially given your delayed arrival. We appreciate you bringing this to our attention and will use your comments to improve the accuracy of our listing and our check-in preparation.

Thank you for your kind review. We’re glad to hear you found the staff helpful, the beds comfortable, and the home clean, well-appointed, and in an excellent location. We also appreciate your feedback regarding the leather sofa and understand that comfort can be a personal preference. Thank you for staying with us, and we hope to welcome you again in the future.

We are so pleased to learn that you enjoyed your overall stay, and we hope to welcome the opportunity to host you again in a very near future!

Merci pour votre commentaire ! Nous sommes ravis que vous ayez apprécié la proximité de tout. Nous prenons note de votre remarque concernant l’absence de lave-vaisselle et continuerons à améliorer l’expérience de nos clients. Au plaisir de vous accueillir à nouveau !

Thank you for your rating. While we would have loved to hear more details about your experience, we appreciate your feedback. If there’s anything we can improve for future stays, we’d love to know. We hope to welcome you back again!

Thank you so much for the wonderful review! We are thrilled that the layout worked out so well for your family—having that separate space for the adults while the kids are settled in a large room really makes a difference on vacation. It’s also great to hear the fireplace kept you cozy and helped get your ski gear ready for the next day. We’d love to host your family again the next time you hit the slopes!

Thank you so much, Louise! We’re thrilled to hear the house exceeded your expectations and felt like a home away from home. It’s wonderful that you enjoyed the location and had a great weekend—we’d love to host you again anytime!

Thank you Lucian for sharing your comments. We are sorry we fell short of your expectations. The pictures that we are advertising are transparent as you can see all the neighbors very close to the house. That being said you should not have been sent back and forth between Hotels.com and Revelstoke Vacations. I invite you to contact the operations manager to chat about your stay.Kind regards

Bruce, Thank you so much for your kind words! We’re delighted to hear you enjoyed the house's comfort, cleanliness, and convenience. It’s great to know that the location worked well for you. We appreciate your recommendation and look forward to hosting you again!

Nadine, Thank you for your feedback! We're delighted to hear that you found the place pleasant and that it met all your expectations. We appreciate your kind words and look forward to welcoming you back in the future!

Etienne, Thank you for leaving a review. I am happy to hear you enjoyed the location. Gas fireplaces can be a little tricky sometimes, I will make sure we have instructions on how to operate them. The Automatic door locking is a safety feature.