Our Booking Policy

To avoid any misunderstanding, please take a moment to note our policies

CHECK-IN INSTRUCTIONS:

Shortly before your arrival you will be emailed instructions on how to self-check in
Check In: 4 PM
Check Out: 10 AM

Must be at least 25 years old to reserve and agree to our standard booking policy at time of check-in.


Deposit

A 50% deposit is due at time of reservation, and the remaining balance is due 14 days prior to arrival for standard season and 30 days prior to arrival for peak season.

Full payment of any activities (ski lift tickets, golf, massages, etc.) is due at the time of booking.

Cancellation, change or no-show

 **Note: Travel insurance is highly recommended to cover any unforeseen events.

Standard season
(February 27 - December 22, 2022; January 5 - January 31, 2023; March 1 – December 21,2023; January 5- January 31,2024; March 1- April 30,2024)

To receive a refund on an existing reservation the guest must cancel 14 days or more prior to arrival. For qualifying reservations guest will receive the amount paid minus a 10% administrative fee. If reservation is canceled within 14 days of arrival the reservation will be non-refundable. If guest decides to leave early after check-in, the unused nights will be non-refundable.


Peak Season

(December 23, 2022 - January 4,2023; February 1 - February 28,2023; December 22-January 4,2024; February 1-29,2024)

To receive a refund on an existing reservation the guest must cancel 30 days or more prior to arrival. For qualifying reservations guest will receive the amount paid minus a 10% administrative fee. If reservation is canceled within 30 days of arrival the reservation will be non-refundable. If guest decides to leave early after check-in, the unused nights will be non-refundable.


Peace of Mind Program:

The Reservation Fee charged on your booking includes the Peace of Mind (POM) damage coverage program. POM provides up to $3,000 of coverage against accidental damage to the unit or its contents during your stay. You are encouraged, but not required, to report any accidents so they can be addressed quickly. Damage that exceeds $3,000 in value or is related to carelessness, vandalism, intentional misuse of the property, or illegal activities is not covered by the Peace of Mind program. Such costs will be your responsibility and will be charged against the credit card on file with your reservation.


Disclaimer

Each unit is privately owned and subject to availability. Should the reserved unit no longer be available for rental, Revelstoke Vacations reserves the right to relocate the guests to another unit of equivalent or superior quality. Specific bedding requests and views etc. are on a request basis and are not guaranteed. We will do our best to accommodate all guest requests.

*Please note, that each Revelstoke Vacations unit is self-contained. Basic toiletries (soap, shampoo, toilet paper, dishwasher & laundry detergent) for the entirety of the guest's stay, will be supplied.


24/7 Guest Support
Pacific Time Zone

Suite 201 | 111 Second St. East, PO Box 1006, Revelstoke, BC V0E 2S0
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