Our Booking Policy

To avoid any misunderstanding, please take a moment to note our policies

CHECK-IN INSTRUCTIONS:

Shortly before your arrival you will be emailed instructions on how to self-check in
Check In: 4 PM
Check Out: 10 AM

Must be at least 25 years old to reserve and agree to our standard booking policy at time of check-in.


Deposit

Deposit in the amount of the total stay will be processed 7 days prior to arrival.
Full payment of any activities (ski lift tickets, golf, massages, etc.) is due at the time of booking.

 

Cancellation Policy

**Note: Travel insurance is highly recommended to cover any unforeseen events.

For a full refund, the guest must cancel more than 7 days before the check-in time of the arrival date. A 10% administrative fee will be applied for qualifying cancellations. If the guest cancels less than 7 days in advance or decides to leave early after check-in, the nights not spent are not refunded.

COVID-19 Exception
If due to a ski resort closure (winter only), province/state travel ban or border closure affecting your reserved travel dates we will provide a 1-year monetary credit (from the time of your original departure date) good for a future stay in any of our properties. Guest will need to call Revelstoke Vacation directly at 1-250-814-2484 to redeem credit and schedule a new reservation. New reservations will be subject to availability, nightly rate and minimum length of stay requirements. Please note no credit extensions or refunds of unused credit will be issued.



Disclaimer

Each unit is privately owned and subject to availability. Should the reserved unit no longer be available for rental, Revelstoke Vacations reserves the right to relocate the guests to another unit of equivalent or superior quality. Specific bedding requests and views etc. are on a request basis and are not guaranteed. We will do our best to accommodate all guest requests.

*Please note, that each Revelstoke Vacations unit is self-contained. Basic toiletries (soap, shampoo, toilet paper, dishwasher & laundry detergent) for the entirety of the guest's stay, will be supplied.


24/7 Guest Support
Pacific Time Zone

Suite 201 | 111 Second St. East, PO Box 1006, Revelstoke, BC V0E 2S0
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Give our specialists some basic details about the type of vacation you’d like to take, and we’ll do the rest. Sunshine, snow and apres-ski? No problem. We’ve got a place for you.

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