# Have Questions? Our Revelstoke Vacations FAQ will Address Them!

Our FAQ was assembled based on the most frequently asked questions by guests. If you can't find what you are looking for, call our team today. 250-814-2484

## Frequently Asked Questions

### Should I Book Directly With RevelstokeVacations.Com?

Yes, RevelstokeVacations.com is the official website for many Revelstoke vacation rentals. By booking directly with us we can ensure you get the lowest rate possible and provide you with the best customer service.

### What Is Check-In / Check-Out Time? 

Check in is at 4 PM and check out is at 10 AM.

### Where Do I Check-In?

Check-in instructions will be emailed to you approximately 48 hours before check-in time.

### Will We Be Charged In Canadian Dollars?

Yes, all rates displayed on our site and all transactions will be in Canadian dollars (CAD).

### Are Pets Allowed?

Yes, we do offer some pet friendly accommodations. However an additional fee or deposit may be applied. Please contact one of our reservation specialists for more details.

### Do You Have High-Speed Wireless Internet Access Available?

Complementary wireless internet access is available.

### What Is Your Cancellation / Deposit Policy?

Please visit our [Booking Policy](https://www.revelstokevacations.com/booking-policy) page for complete detail

### I Have Questions About My Bill. Who Do I Call? 

You can contact our reservations team at [604-628-6689](tel:604-628-6689)

### What Forms Of Payment Are Accepted?

We accept Master Card, Visa and American Express.

### What Is The Minimum Age Requirement To Check In To The Room?

You must be 25 years of age with a valid ID to check in.





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View this page online: https://www.revelstokevacations.com/faq